Every piece of your personal information at kx99 is kept with the highest level of security. What data we collect, why we collect it, and how we use it — it's all laid out here, clearly and honestly. No hidden agenda.
Key pillars of data protection at kx99 — at a glance
All your data is secured with 256-bit SSL encryption. From deposits to logins, every step is encrypted — no one can intercept it in transit.
Kx99 never sells your personal information to third parties. Your name, phone number, and transaction history are never shared with any advertising company.
You can view, correct, or request deletion of your data at any time. We respond within 3 business days.
Your data is stored in internationally certified data centers with 24/7 monitoring and multiple layers of security to prevent unauthorized access.
We're transparent about which cookies we use. You have the option to disable non-essential cookies directly through your browser settings.
If you no longer wish to receive promotional SMS or emails, contact support at any time. We'll remove you from our marketing list immediately.
Kx99 is an international-standard online gaming platform trusted by millions of players across Bangladesh. We believe that respecting your privacy is the foundation of an honest and transparent relationship with every member.
This Privacy Policy ("Policy") explains in detail how your personal information is collected, used, stored, and protected when you use the kx99.ws website and its mobile application. It is written in plain English so every member can understand it with ease.
By creating an account or using the kx99 platform, you agree to this Privacy Policy. Please read it carefully before registering.
In Brief: kx99 uses your data solely to provide our services. We never sell your information or share it without your permission.
Kx99 collects only the information that is necessary — nothing more. Below is a detailed breakdown of what data is collected, when, and how.
| Data Type | Why It's Collected |
|---|---|
| IP Address | Security & Fraud Prevention |
| Device Type & Operating System | To enhance the app experience |
| Browser type & language | To Communicate in Your Preferred Language |
| Login time and location | Account Security |
| Game play history | Bonus & Promotion Personalization |
| Transaction Records | For Financial Security & Legal Compliance |
Please note: kx99 will never ask for your password or full card number by phone or email. Anyone requesting this information is attempting fraud — report it to support immediately.
Kx99 uses collected data only for specific, legitimate purposes. Each purpose is clearly explained below.
kx99 never uses your data for anything not described in this policy. If we need to use it for a new purpose, your consent will be obtained first.
Kx99 shares your information with third parties only in very limited circumstances and under strict conditions. We never sell your data.
All third parties are bound by confidentiality agreements with kx99 and may only use your data for specified purposes.
Kx99.ws uses cookies — small text files stored in your browser that help improve your experience.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Session & Security | Cleared at end of session |
| Performance Cookies | Page load speed monitoring | 30 Days |
| Functionality Cookies | Remembering language and preferences | 1 Year |
| Analytics Cookies | Understanding usage patterns | 90 days |
You can disable cookies through your browser settings. However, turning off essential cookies may affect certain site features — such as staying logged in or maintaining a game session.
Kx99 uses industry-leading technology and processes to protect your data. If one layer is compromised, others remain in place — this approach is known as "defence in depth".
In the event of a security breach, we will notify affected members within 72 hours and take immediate action to address it.
Every kx99 member holds important rights regarding their personal data. To exercise these rights, please reach out to our support team.
You can request to know what information we hold about you at any time. We will respond within 3 business days of receiving your request.
If any of your information is incorrect or outdated, you can request a correction. We'll update it once the accurate details are provided.
After your account is closed, you may request deletion of your data provided there are no outstanding legal obligations.
In certain circumstances, you can request that the use of your data be restricted.
You can request an export of your data in a standard format (JSON/CSV).
You can object to your data being used for marketing or profiling — we'll stop immediately.
Kx99 retains your data only for as long as necessary. Information that is no longer needed is deleted on a regular basis.
| Data type | Retention period | Reason |
|---|---|---|
| Account Information | For the Duration of Active Account | To Provide Our Services |
| Transaction Records | 5 years | Legal & Financial Regulations |
| KYC documents | 5 years | To comply with AML regulations |
| Support conversations | 2 Years | Improving service quality |
| Login Log | 1 Year | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | Based on your preferences |
Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified.
Kx99 strictly prohibits account registration by anyone under 18. We do not collect or store data from minors.
Responsible Gaming: We believe in responsible gaming. To learn more, visit our Responsible Gaming View Page.
Kx99 may update this Privacy Policy at any time. We notify members in different ways depending on the nature of the changes.
Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend revisiting this page from time to time.
If you have any questions or complaints about our Privacy Policy, or wish to exercise your rights, please get in touch with us.
To request data deletion or correction by email, include "Privacy Request" in the subject line. We will respond within 3 business days.
Your privacy is fully protected at kx99. Register today and join thousands of players.